Compare
Vapi and Narvin both run AI voice agents, but they are built for different people. Vapi is a developer platform for building voice applications. Narvin is a ready-to-use platform for businesses that want agents answering calls this week.
Last reviewed
At a glance
Vapi is a developer-first voice AI platform. Teams define assistants through its API and dashboard and choose their own speech, model and voice providers. Pricing is usage-based in US dollars, with provider costs depending on the stack you choose.
Narvin is built for UK businesses that want to run their own AI agents without writing code: pick a template, add your knowledge, connect a number and go live — with pricing in pounds and a team to help you.
| Area | Narvin | Vapi |
|---|---|---|
| Built for | UK small and mid-sized businesses and the teams that run their phones | Developers and product teams building voice applications |
| How you build agents | No-code dashboard with 25+ ready templates; webhooks and custom API tools when you need them | API-first configuration with a dashboard; code for advanced flows |
| Pricing model | GBP: plans from £0, £99 and £199 a month plus per-minute usage from prepaid credits | Usage-based in USD; model, voice and telephony costs depend on your choices |
| Channels | Inbound phone, outbound campaigns, web voice and chat from one agent | Voice-focused (phone and web calls) |
| Outbound campaigns | CSV upload, time zones, calling windows, pause and graceful end, outcome stats | Outbound calling available through the platform and API |
| Knowledge base | Built-in knowledge base (PDF, Word, Excel, CSV, text) with grounded answers | Knowledge files and tools configured per assistant |
| Business integrations | Google Calendar, Gmail, Outlook, Slack, Jira, Asana, HubSpot, Salesforce, Zoho, webhooks | Custom tools and functions you build and host |
| Onboarding | Hands-on onboarding from our team included | Documentation and community; enterprise support available |
Vapi information is summarised from its public website as of October 2026. Features and pricing change, so checkvapi.ai for current details. Product names are trademarks of their owners.
FAQ
Yes. Bring your prompts and knowledge documents, choose the closest template and connect your Twilio number. Our team can help translate your existing assistant into a Narvin agent.
Not a public, key-based API yet. Narvin is built for teams who want to configure agents in a dashboard. Developers connect it to their systems with post-call webhooks, custom API tools the agent calls during a conversation, and the embeddable chat and voice widget. If you need full programmatic control of every call today, a developer platform such as Vapi may suit you better.
Start on the Free plan, hear a sample call first, or let our team set it up with you.